Who we are

Company Name: My Core Wellbeing Limited

Companies House: 10603506

Email: [email protected]

Postal Adress: 7 Reid Terrace, Guisborough, TS14 6EB

Our website address is: https://mycorewellbeing.com

My Core Wellbeing Limited is committed to security of you data. Our privacy policy explains how My Core Wellbeing uses and protects any information that you provide within the My Core Wellbeing Clinic & Studio, and when you use our website.

Please update us with any changes to you personal data by contacting the office at [email protected].

What personal data we collect

It is our legal obligation to obtain certain personal information to adhere to professional standards and guidelines.

Contact and Identifiable Information

Name, Address, Date of Birth, gender, contact telephone number, and email address.

Treatment Notes

We document relevant health information provided to us during physiotherapy treatment session.

Class registration/health questionnaire - To determine suitability for classes and exercise specific health related personal information will be obtained and documented.

External Medical Records

With your consent, we occasional obtain relevant medical records for other health professionals to assist with you treatment.

Financial Information

We record details regarding private medical insurance (if applicable) for invoicing.

All transactions made with card payments are recorded

Monthly Mandate Payments - We do not store or have access to any banking details. Monthly payments set up directly with GoCardless Ltd. Please see GoCardless Privacy Policy for details.

Sensitive Data

We collect and record sensitive data regarding you health to assist with assessments and suitability for treatment interventions.

How we Collect Personal Data

Personal Data is collected from yourself. The data is collected during bookings, pre-class screenings and during consultations. We obtain this information in person, over the telephone, via email, private messaging on social media or through our website.

How we use you Personal Data

It is a legal obligation to obtain personal data

Website: Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Website: Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements